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Greetings WIND employee,
I have been receiving phone calls and text messages about my account balance, which I understand is approximately $___. I understand your concern about my lack of recent payments and I assure you it was not my intention to cause such worry.
Now, on to my
excuses reasons for nonpayment:
Unfortunately, but not surprisingly, OSAP has fucked with my funding and gave me about half what I needed to survive over the summer and pay my tuition. I am currently waiting for a response from my school about a bursary, and will not be able to make any payments until I receive the bursary (assuming I am in fact awarded said bursary). I ask that you please do not suspend service to my phone, though I understand that there are probably policies on such matters that one cannot ignore. University financial aid is a bureaucratic nightmare, and I can not say with any degree of certainty how long it will take before I receive or am denied my bursary. At best it will be some time tomorrow; at worst it will be early September when I no longer am pressed for cash. My account balance will (eventually) be paid in full, and I feel that suspending my service would do nothing but damage our burgeoning relationship.
If it’s any consolation, I haven’t been able to pay my termination of service fees to Telus either, and you guys will be first up because you mean so much to me. Please feel free to call me (or rather, call me more, though I get horrible/non-existent reception on the WIND network from my home) for further information on my situation, as I have been unable to breech the robot wall and reach a real person when I have called.
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